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family crests

heraldry

Coat of Arms & Family Crests Store

Ordered Crest

Thank You for placing an order with THE COAT OF ARMS STORE!



PLEASE READ BELOW FOR IMPORTANT INFORMATION ABOUT YOUR ORDER



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If you need to contact us, please email us at: FAMILYCRESTS@GMAIL.COM and we will forward your email to the researcher or artist who was responsible for your order. Please include your ORDER NUMBER when you email us. Please write down our email address now in case you need to contact us later. It's also a good idea to add our website to your FAVORITES list in case you need to find our website again later.

If you ordered a JPG image, your image should be sent within the next couple hours. However, it can take up to 4 days if your coat of arms was not already in our database. In that case, we send the order to one of our artists to complete.



If your order was for a PAPER PRINTED PRODUCT, your order should ship within the next few days. However, if your name was not already in our database, then it can take up to 2 weeks to complete the research. Shipping is then an ADDITIONAL 3-5 days.

Please remember that most surnames have SEVERAL coats of arms associated with them. We have a block on the order form where we asked you to describe the coat of arms you wanted. It also states on the order form that if you don't describe the one you want, WE WILL CHOOSE ONE FOR YOU. If you failed to describe your coat of arms on your order form, and you want to send us a description, you can still email us at: FAMILYCRESTS@GMAIL.COM, and if we haven't already started on your order, we can use the one you describe. Please include your ORDER NUMBER if you email us.

If your order was for a Plaque, Glassware, Embroidery or any of the other misc. gift products on our site, the production and shipping times all vary, and are stated on the page you placed your order from. For example, EMBROIDERIES and RINGS can take up to 12 weeks to arrive.

If you need to view your order again, you can click the link below:

VIEW THE ORDER YOU JUST PLACED





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Orders over $85 qualify for Free Shipping within the U.S.
(Use coupon code: FREESHIP).



VIEW OUR GIFT ITEMS HERE

OUR SHIPPING IS ONLY $11.95 NO MATTER HOW MUCH YOU ORDER !



last updated on: April 3rd, 2017

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